Dubai’s Roads and Transport Authority has announced a temporary closure affecting the bus and taxi service road at Burj Khalifa/Dubai Mall Metro Station. The closure is expected to remain in place until the end of 2026 as expansion work continues at one of the busiest stations on the Dubai Metro Red Line.
The update matters for residents, tourists, office workers and Dubai Mall visitors who use the station to reach Downtown Dubai, Burj Khalifa, Dubai Mall and nearby business areas. The metro station itself has not been reported as fully closed, but access for buses, taxis and road users around the station may be affected.
Quick answer
The bus and taxi service road at Burj Khalifa/Dubai Mall Metro Station is temporarily closed until the end of 2026. The affected road is linked to ongoing station expansion works, and access in the area is being managed through traffic diversions, signage and revised bus arrangements.
Who this guide is for
- Dubai Metro passengers using Burj Khalifa/Dubai Mall Metro Station
- Visitors heading to Dubai Mall, Burj Khalifa or Downtown Dubai
- Residents and office workers travelling through Sheikh Zayed Road
- Taxi users, bus passengers and ride-hailing customers
- Drivers passing near the station during construction works
Step 1: Know what is closed
The closure affects the bus and taxi service road near Burj Khalifa/Dubai Mall Metro Station. The stretch is located along Sheikh Zayed Road near the station and is being used for construction-related access during the expansion works.
This does not mean the Dubai Metro station has been fully closed. Passengers should still check official RTA updates before travelling, but the main issue is access around the station, especially for buses, taxis and vehicles using the affected service road.
What this means for commuters
| Situation | What to check |
|---|---|
| You are taking the Metro | Check station access signs before exiting |
| You are using a bus connection | Follow the new bus layby and RTA directions |
| You are taking a taxi or ride-hailing car | Confirm the exact pickup or drop-off point before walking |
| You are driving nearby | Follow speed limits and directional signs around the work zone |
Understand why the work is happening
The closure is linked to the expansion of Burj Khalifa/Dubai Mall Metro Station. RTA has listed the station expansion as an ongoing project on Sheikh Zayed Road, with works designed to increase capacity and improve passenger movement.
According to RTA project information, the station expansion includes larger concourse and platform areas, more escalators and elevators, improved entrances and pedestrian bridges, additional fare gates and better separation of entry and exit movement. The project is meant to support growing passenger numbers, especially during holidays, national occasions and major events.
Burj Khalifa/Dubai Mall Metro Station is one of the most important public transport stops in Dubai because it connects passengers to Dubai Mall, Burj Khalifa, Downtown Dubai and several business and leisure destinations.
Plan extra time before travelling
If you regularly use this station, leave earlier than usual. Even if Metro services are running normally, road access changes can add time when transferring between the Metro, buses, taxis, ride-hailing vehicles or nearby pedestrian routes.
RTA has urged road users and commuters to follow directional signs, stick to the posted speed limits and set off early. This is especially important during weekends, holidays, evening rush hours, shopping events and periods when Downtown Dubai attracts heavier visitor traffic.
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Use the correct access route on the day
Do not rely only on old habits or previous pickup points. Construction zones around major transport hubs can change how passengers move between the station, bus stops, taxi points and nearby roads.
Before travelling, check:
- RTA signs around the station
- RTA public transport updates
- The exact bus stop or layby location
- Taxi or ride-hailing pickup points
- Dubai Mall access guidance
- Any temporary pedestrian directions near the station
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Common Issues / Important Information
Some passengers may assume the full metro station is closed. Based on the current update, the closure relates to the bus and taxi service road, not a full shutdown of Burj Khalifa/Dubai Mall Metro Station.
Another common issue is confusion around pickup and drop-off points. Taxi drivers, private cars and ride-hailing services may need to use adjusted access routes while the construction work is underway.
Passengers should also remember that Downtown Dubai becomes especially busy during weekends, public holidays, major sales, New Year’s Eve planning periods and large events. Even small access changes can cause delays when visitor numbers are high.
The safest approach is simple: check the route early, follow RTA directions and give yourself extra time.
Frequently asked questions
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Dubai Mall Metro Station remains one of Dubai’s most important transport points, so even a road access change can affect thousands of daily journeys. Commuters and visitors should plan ahead, follow official RTA guidance and check the latest access information before travelling to Downtown Dubai.
